Online Capability Building - eCLDP

Learning Methodology

Typical adult learning theories encompass the basic concepts of behavioral change and experience. Most learning theories point to three keys to transformational learning: experience, critical reflection and development.

eCLDP concepts and theories are engaging, delivered through the effective use of animations, and highly experiential, since learning is maximised through practice and reflection.

eCLDP Learning is delivered using engaging animated tutorials. Participants learn better when they are having fun and learning is more effective when there is enjoyment linked to it. Using animation commands the attention of the learner and when learning is presented in a fun, game like way, then it is often seen as entertainment rather than education or learning. The word animation literally means to breathe life into something and animating topics within education can breathe life into what can sometimes be difficult to understand topics.

The eCLDP andragogy is based on Kolb's Learning Cycle.

Kolb's Learning Cycle is based upon experiential learning theory which views learning as a process involving continuous modification of ideas and habits as a result of experience. The eCLDP includes summaries, real-life business case studies, quizzes, games and articles that enable continuous Experiential Learning. Interactive application tools and exercises reinforce learning.

Value Addition

eCLDP" content is a combination of practical business insight, from years of first hand consulting expertise, theories from the best sources in the world, and practical application tools, meant to enhance learner understanding, application and retention of skills. All these factors make the eCLDP courses of extremely high quality. Participants who have gone through the eCLDP" courses have exhibited a pronounced improvement in their on-the-job skills and overall performance as compared to their peers who have not undergone this program

The eCLDP" is also industry endorsed through its extensive network of ICP clients.

Content

Negotiation

If you want to trade, you have to negotiate. The alternative is to accept what you have been offered. There are many opportunities to negotiate better deals and terms, however these chances are often missed because neither party makes it clear that negotiating is an option. Many people wrongly assume that nothing is negotiable unless the other party indicates that this is the case a more realistic view is that everything is negotiable.

Problem Solving

We regularly make mistakes of judgment based on faulty analysis. If we are to solve problems effectively, we must learn objective analysis and consider alternatives. Failure to consider alternatives is the most common cause of flawed analysis. Through an in-depth understanding of mental barriers and the application of problem solving tools, analytical ability can be greatly developed and improved.

Systems Thinking

Systems Thinking is a discipline for seeing wholes. It is a big idea; the idea that can really help understand and tame the complexity of the real world. It is a framework for seeing interrelationships rather than things, for seeing patterns of change rather than static snapshots. Only by taking a broad view, can we avoid the dangers of a silo mentality or organizational myopia.

SPIN Selling

SPIN Selling is a set of ideas on how to sell successfully in large sales, based on the most extensive research ever carried out. More than 90% of Fortune 500 Companies use it to train their sales forces. Based on extensive research of over 35,000 sales calls, this model addresses the question, Are there special skills required to sell large accounts? The SPIN model was developed to help large account sales people look at their products and services, not in terms of features and benefits, but in terms of problems they solve.

Strategy

Competitive strategy is about being different. It means deliberately choosing a different set of activities to deliver a unique mix of value. Managers must clearly distinguish operational effectiveness from strategy. Operational effectiveness means performing similar activities better than rivals. Strategic positioning means performing different activities from rivals or performing similar activities in different ways.

Teams

A demanding performance challenge tends to create a team. Teams are the primary unit of performance. Teams outperform individuals and working groups, when there is a meaningful common purpose, specific performance goals, a mix of complementary skills, a strong commitment, and mutual accountability.

Business Performance Measurement

The level of performance a business attains is a function of efficiency and effectiveness of the actions it has taken. Business Performance Measurement enables informed decisions to be made, because it quantifies the effectiveness and efficiency of past actions, by collating, sorting and analyzing data.

Balanced Scorecard

The Balanced Scorecard is the most important management concept to have evolved in the history of management in the last 80 years. It is a framework that helps organisations translate strategy into operational objectives that drive both behaviour and performance.

Six Sigma

Six Sigma is a powerful, breakthrough management tool, which promises increased market share, cost reductions and dramatic improvements in bottom line profitability for companies of any size. It is a business process that enables companies to increase profits dramatically by streamlining operations, improving quality and eliminating defects.

Lateral Thinking

Lateral Thinking is a process of using information to bring about creativity. Creativity involved restructuring or escaping restricting patterns. Lateral Thinking involves restructuring and provocation for patterns. It is about using a process to handle information and enhance the generation of new ideas.